What We’ve Learned a Year Into Covid-19

A year ago, we closed down the 25madison office in response to Covid-19. At the time, we had no idea how long it would be before we saw each other again. The last year has brought challenges, learnings, and unexpected benefits that impact our team and the businesses we help build. We’ve shared some of our learnings below.

By Grant Silow

1. Culture Matters

A year later, we’re moving faster than ever. I attribute this to our culture. While our leadership generally relies on employee initiative to move our business forward, we snapped into a new routine when we went remote. After initially over-correcting with daily standups, we settled on a Monday/Wednesday/Friday routine in which everyone reports on top priorities and flags any “blockers” they’re experiencing. We’ve had ad hoc happy hours, continued the tradition of our Long Island retreat (outdoors and distanced), and initiated a weekly trivia game via Slack. By staying present in each other’s daily routines, we’ve overcome physical distance and become closer as a team.

2. Overcommunicate

Sharing learnings builds institutional knowledge and helps newer employees climb the learning curve faster, even when some of us haven’t met in person yet.

3. Enforce Rest

4. Adapting Systems is Key

As a company that builds companies, we rely heavily on creative thinking. When we have water cooler talks, walks to lunch in Union Square, and after-work drinks, it’s natural to brainstorm and kick ideas around. In a remote setting, we had to upgrade our systems to make those interactions feel natural.

We upgraded from Teams to Slack, went head-first into Zoom, and began using an online collaboration tool called Miro for brainstorming sessions. I see more of my colleagues now than I did previously, and our creativity hasn’t slowed down a bit.

5. Make Lemonade

Opportunity is everywhere, and sometimes it’s hard to identify. But every challenge comes with a number of potential solutions, and innovative teams need to create them.

25madison is an NYC-based venture studio, incubating companies from the ground up and investing in early-stage companies. Learn more at 25madison.com.

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